Terms & Conditions


While we strive for accuracy in our Web site, errors may occur. You will be advised of any error when placing your order. Pricing, specifications and delivery are subject to change without prior notice. Boom Pack retains the right to cancel your order.

Payment options

All prices are in Canadian Dollar (CAD) or in United States dollar (USD) . Terms Net 30 Days from date of invoice are extended to clients with a satisfactory credit history .Clients must submit three major trade references and the name of their bank. While Boom Pack establishes your account, payment with Visa, MasterCard and also PAYPAL are accepted

Minimum Order Policy: Due to the high cost of invoicing, packing and collection, all orders under $50.00 will be surcharged a $5.00 minimum order service charge.

Account opening form

Please send the account opening form to genevieve@boompack.com


Products are warranted to be free from defects in material and workmanship under normal use and service. Boom Pack’s liability under this warranty shall be limited solely to replace, repair, or credit, at Boom Pack’s option or as limited by the original manufacturer’s warranty. Buyer shall, at Boom Pack’s option, return any alleged defective product to Boom Pack at buyer’s expense.

Returned Goods Procedure

Buyer must contact Boom Pack’s customer service department for shipping instructions prior to returning any products. All returns must be shipped prepaid, in resalable condition, and are subject to inspection before a credit or refund is made. Products must be returned within 30 days of purchase in the original box. Sale of all personalized items and special orders is final—no returns will be accepted.

Shipping Information

We ship everyday with Canpar FedEx, Dicom, Purolator, UPS or Canada Post. Please take note that you are responsible for any duty fees that may arise. If you need this item quick, please contact us and we can accommodate your needs. You could use your own shipping account if you have one.